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Refund and Returns Policy
🔁 Return & Refund Policy
Last updated: July 11, 2025
At The Prime Aura, we deal in digital products that are delivered instantly after purchase. Due to the nature of digital downloads, all sales are final and non-refundable.
📌 No Refunds Policy
Once a digital product is purchased and delivered, we do not offer any refunds under any circumstances. This is because digital goods cannot be returned or exchanged once downloaded or accessed.
⚠️ Exceptions (Only If Applicable)
We may consider a refund only under the following rare cases:
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You were charged twice for the same product
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You did not receive the download link or access after purchase (and our support team couldn’t resolve it within 48 hours)
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The product is completely broken or unusable, and our support couldn’t resolve the issue within 3 working days
🛠 How to Request Support
If you face any issues, please contact us at
📩 support@theprimeaura.com
We’ll try our best to help you out!
🔐 Note:
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By purchasing from our website, you agree to this Return & Refund Policy
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We recommend you read the product description carefully before buying